Canada Adds Officer Notes to Visa Refusals, But Experts Urge Caution

By Siya July 31, 2025
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In a significant shift towards greater transparency, Immigration, Refugees and Citizenship Canada (IRCC) has begun including officer decision notes in visa refusal letters for certain temporary resident applications, including study permits, work permits, and visitor visas.

Announced on July 29, the move has been broadly welcomed by Canadian universities, immigration lawyers, and student representatives as a long-overdue change. For years, stakeholders have criticised the use of vague, templated refusal letters which gave little insight into the reasoning behind rejections.

“This is a welcome step that many of us in the sector have long advocated,” said Philipp Reichert, Director of Global Engagement at the University of British Columbia. However, he warned that the real benefit lies in how detailed and specific these officer notes turn out to be. “Transparency without clarity risks being a missed opportunity,” he added.

The change aims to reduce the need for applicants to file costly and time-consuming Access to Information Requests (ATIPs) or Judicial Reviews simply to understand why their visa was refused. Canadian immigration lawyer Will Tao noted that while the policy is promising in theory, initial examples of officer notes have been “disappointingly brief” and contain “boilerplate language” with limited case-specific details.

Canada has faced growing scrutiny over falling study permit approval rates, which plummeted from 60% in 2023 to just 48% in 2024. Many international students, especially those denied without adequate explanation have increasingly turned to legal channels to seek answers. With a federal cap on international students already in place, transparency in refusals is more crucial than ever.

Experts say that if properly implemented, the new notes could not only improve fairness for applicants but also ease the administrative load on IRCC. However, concerns remain about the future as IRCC prepares to decommission its existing case management system in favour of a digital platform, DPM 3, where officer notes may become the primary source of decision rationale.

For now, stakeholders are watching closely to see whether this policy truly leads to greater clarity or simply more red tape.

Source: THE PIE NEWS

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